Terms of Service

Effective Date: April 3, 2025

Thank you for visiting Hill Country Stone Care’s website (the "Site"). By accessing or using the Site and the services provided therein (the "Services"), you agree to comply with and be bound by these Terms of Service ("Terms"). Please read them carefully.

1. Acceptance of Terms

By using the Site, you agree to comply with these Terms and our Privacy Policy. If you do not agree with any part of these Terms, you should not use the Site.

2. Modification of Terms

Hill Country Stone Care reserves the right to update or modify these Terms at any time. Any changes will be posted on this page with an updated "Effective Date." Continued use of the Site after such modifications constitutes acceptance of the revised Terms.

3. Services Provided

Hill Country Stone Care provides professional stone cleaning, maintenance, and restoration services (the "Services"). These Services are subject to availability and may change over time. The Site may allow users to schedule, request information, and purchase services directly from Hill Country Stone Care.

4. Use of Site

You agree to use the Site only for lawful purposes and in accordance with these Terms. You are prohibited from using the Site in any way that could damage, disable, overburden, or impair the Site’s functionality or interfere with other users' enjoyment of the Site.

5. Privacy Policy

We value your privacy and are committed to protecting your personal data. Please review our Privacy Policy for detailed information on how we collect, use, and safeguard your data. By using the Site, you agree to the terms of our Privacy Policy.

6. User Content

You may be able to post reviews, comments, or other content on the Site ("User Content"). By posting User Content, you grant Hill Country Stone Care a non-exclusive, royalty-free, worldwide license to use, display, and distribute the content in connection with the Services.

You agree not to post any content that is unlawful, defamatory, offensive, or violates any third-party rights. Hill Country Stone Care reserves the right to remove any content that violates these Terms.

7. Payment and Billing

Certain services offered through the Site may require payment. All payments are processed securely, and you agree to provide accurate billing information. By providing payment information, you authorize Hill Country Stone Care to charge the applicable fees.

If your payment is declined or fails for any reason, Hill Country Stone Care reserves the right to suspend or terminate your account or service request.

8. Site Management

Hill Country Stone Care reserves the right, but not the obligation, to:

  • Monitor the Site for violations of these Terms

  • Take appropriate legal action against anyone who violates the law or these Terms

  • Refuse access to or disable any portion of the Site at our discretion

9. Term and Termination

These Terms are effective until terminated by either party. Hill Country Stone Care reserves the right to suspend or terminate your access to the Site or Services at any time, without notice, for violation of these Terms.

You may terminate your account at any time by contacting us. Upon termination, your right to access the Site and Services will cease immediately.

10. Modifications and Interruptions

Hill Country Stone Care reserves the right to modify, suspend, or discontinue any part of the Site or Services at any time without notice. We are not liable for any interruption or delay in Services.

11. Governing Law

These Terms and your use of the Site are governed by the laws of the State of Texas, without regard to its conflict of law principles. Any disputes arising from these Terms will be resolved in the appropriate state or federal court located in Texas.

12. Dispute Resolution

We encourage you to resolve disputes informally by contacting us at info@hillcountrystonecare.com. If informal negotiations do not resolve the issue, you agree to resolve the dispute through binding arbitration, conducted in accordance with the American Arbitration Association's rules, and located in Texas.

13. Limitation of Liability

To the fullest extent permitted by law, Hill Country Stone Care and its affiliates, employees, or agents will not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or Services, even if we have been advised of the possibility of such damages. Our total liability will not exceed the amount you paid for the Services.

14. Indemnification

You agree to indemnify and hold harmless Hill Country Stone Care and its affiliates, officers, employees, and agents from any claims, damages, losses, and expenses (including attorney fees) arising from your use of the Site, violation of these Terms, or infringement of third-party rights.

15. User Data

Hill Country Stone Care maintains certain data you transmit to the Site for service performance and improvement. You are responsible for maintaining your own backups of any data or content you transmit or post on the Site.

16. Electronic Communications

By using the Site, you consent to receive electronic communications from us, including emails, notices, and other messages related to the Services.

17. California Users and Residents

If a complaint with Hill Country Stone Care is not satisfactorily resolved, California residents may contact the California Department of Consumer Affairs for assistance at the following address:

California Department of Consumer Affairs
1625 North Market Blvd., Suite N 112,
Sacramento, California 95834
Phone: (800) 952-5210

18. Miscellaneous

These Terms represent the entire agreement between you and Hill Country Stone Care regarding the Site and Services. If any provision of these Terms is found to be unlawful, void, or unenforceable, the remaining provisions will remain in full force and effect. We may assign these Terms to others without your consent.

19. Contact Information

For questions or concerns about these Terms or the Services, please contact Hill Country Stone Care at:
Phone: (737) 444-5869
Email: info@hillcountrystonecare.com