Hill Country Stonecare at a Glance
Who We Are
We are a family-owned business.
As a family-owned business, our main goal is to cultivate long-lasting relationships with every individual we serve. This commitment drives us to go the extra mile in ensuring that each customer feels valued and receives the attention they deserve.
We firmly believe that there are no shortcuts when it comes to fostering these relationships. That's why we consistently strive to deliver exceptional customer service, maintaining our professional training and keeping ourselves updated with the latest industry practices. This dedication allows us to provide the highest level of expertise and care for our customers.
At Hill Country Stone Care we understand the importance of using top-of-the-line equipment and premium products. By utilizing state-of-the-art technology and the best materials available, we ensure that every job we undertake is carried out with the utmost precision and quality.
Ultimately, what sets us apart from our competition is our unwavering dedication to excellence. This dedication permeates every aspect of our business, from the way we interact with our customers to the tools and products we use. Our family-owned status reinforces our commitment to delivering nothing but the highest quality workmanship and results.
When you choose Hill Country Stone Care, you can expect more than just a service; you can expect a relationship built on trust, professionalism, and exceptional quality. We take great pride in simplifying the process for our customers, ensuring that their stone care needs are met efficiently and effectively.
About the Owner
Erik Davis is the founder and owner of Hill Country Stone Care. Erik has over a decade of experience and expertise in caring for all natural stone types. Before establishing Hill Country Stone Care - Erik was a sworn law enforcement officer for the Austin Police Department and he dabbled in Real Estate. Erik has also overcome Lymphoma Type B Cancer that plagued his left hip/pelvis bone. These life experiences have shaped Erik’s perspective on life and his approach to living better. After beating cancer, Erik realized the importance of living the life you truly want, the value of working for himself, and the beauty in continuing to help others. He believes in taking immediate action to make positive changes.
Erik's expertise in stone care, professionalism in law enforcement, personal skills in real estate, and his determination and victories from life events all come together to form Hill Country Stone Care. Through this business, Erik aims to achieve several goals:
1. Provide stone care services to the Hill Country community, ensuring the preservation of natural stone in homes and businesses.
2. Offer customers a non-stressful, friendly, and genuine experience.
3. Provide instructions for daily stone care maintenance, helping clients keep their stone in great condition until the next professional maintenance appointment.
4. Ensure customer satisfaction by delivering immediate results and encouraging clients to share their positive experiences with others.
Hill Country Stone Care embodies Erik’s desire to enrich the lives of individuals and the community by providing exceptional service.
Our Quality Standards
1.
At Hill Country Stonecare, satisfying our clients is our top priority. Whether you're a homeowner, commercial building manager, or design professional, we are dedicated to delivering exceptional service that meets your needs.
2.
Our business philosophy revolves around four key principles: customer service, honesty, quality, and professionalism.
3.
We believe in treating our clients, subcontractors, and employees fairly, fostering a professional and trustworthy environment.
4.
Efficiency is crucial to us, and we strive for optimal project management. By setting clear deadlines and prioritizing timely delivery, we aim to consistently meet and exceed customer expectations.
5.
We assign our best skilled and specialized technicians to each job site, ensuring efficiency regardless of the project's scale.
6.
At Hill Country Stonecare, we take pride in offering our clients the best prices available. Utilizing trade techniques and secrets, we have access to unique cost-saving measures, enabling us to provide our customers with competitive rates without compromising on quality.
7.
Speaking of quality, we never compromise when it comes to the materials and equipment we use. We exclusively employ the highest quality products and cutting-edge equipment to guarantee outstanding results and long-lasting satisfaction.
8.
Education is a cornerstone of our approach. Before, during, and after each job, we take the time to educate and advise our clients. We believe that by imparting our knowledge and providing insights, we empower our clients to make informed decisions and better understand the work we do.